FAQ

How long until my order ships? Orders ship within 1–3 business days. You'll get a tracking number by email as soon as it's on the way.

Do you offer free shipping? Yes, on US orders of $75 or more.

How do your hats fit? Our trucker hats are one size with an adjustable back, so they fit most adults. 

Is your jewelry tarnish-free? Most of our jewelry is 18K gold-plated stainless steel, which resists tarnish and is safe to get wet. Each product page says what it's made of.

Can I return something? Yes, within 15 days of delivery for unworn items with tags. Sale items are final. Email sales@shopbbgirl.com to start a return.

Do you do wholesale or team orders? Yes. Shop wholesale on Faire, or email sales@shopbbgirl.com for school, team or group orders.

Do you have a store I can visit? We're online only, but you can find us at local markets & pop up events — follow us on Instagram for dates.